PRIVACY POLICY
Last updated: 28 August 2025

At PEGGY HARTANTO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website peggyhartanto.com, which is powered by Shopify, and when you engage with our marketing tools such as Klaviyo.

1. Information We Collect

a. Information You Provide
Name, email address, billing and shipping address, phone number
Payment information (processed securely via Shopify or third-party processors; we do not store payment details)
Information you provide when signing up for our newsletter, SMS updates, or contacting customer support

b. Information Collected Automatically
Device and browser details (IP address, operating system, browser type)
Website usage data (pages viewed, products browsed, time spent on site)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payments and shipping
    Communicate with you regarding purchases, returns, or inquiries
    Send newsletters, promotional offers, and personalized marketing through Klaviyo
    Improve our website, services, and customer experience
    Prevent fraud and comply with legal obligations

    3. Sharing Your Information
    We may share your information with trusted third parties, including:
    Our e-commerce provider that powers our store, processes transactions, and helps with fraud prevention.
    Our marketing platform used to send newsletters, SMS, and personalized promotions.
    Service providers – Such as payment gateways, shipping carriers, and analytics providers
    Legal authorities – If required by law or to protect our rights

    We do not sell your personal data.

    4. Cookies and Tracking Technologies

    We use cookies and similar tools for:
  • Website functionality (e.g., shopping cart, checkout)
    Analytics and performance tracking
    Marketing personalization (e.g., Klaviyo tracks browsing behavior to send relevant emails)

    You can disable cookies through your browser settings. You may also unsubscribe from marketing emails or SMS at any time.

    5. Data Retention

    We retain your information only as long as necessary to:
    Complete transactions and provide services
    Comply with legal, tax, and accounting obligations
    Maintain marketing communications (until you opt out)

    6. Your Rights

    Depending on your location, you may have the right to:

    Access and receive a copy of your personal data
    Request corrections or deletions
    Withdraw consent for marketing
    Request data portability
    File a complaint with your local data authority

    7. International Data Transfers

    Your information may be transferred to and stored on servers outside of your country (for example, in the United States and Canada, where Shopify and Klaviyo operate). When we transfer data, we rely on legal safeguards such as Standard Contractual Clauses (SCCs) to protect your rights.

    8. Security

    We take reasonable measures to protect your personal information, but please note that no online transmission is completely secure.

    9. Children’s Privacy

    Our services are not directed at individuals under 16 years of age. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it promptly.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date.

    11. Contact Us

    If you have questions about this Privacy Policy or your personal information, please contact us:

    PEGGY HARTANTO
    Email: contact@peggyhartanto.com